It all depends in the return policy of the seller. You have to go directly to the place that sold you the game and tell them your problem. In this case, I think they will only make an exchange.
Good luck on getting your game fixed =D
Yeah I think you can but at EB games people (people who work their) are meanCan you receive a refund for a game purchase?
Many places will not let you return them for your money back for legal purposes. They will on the other hand give you another copy of the same game. But if the store has no copies left it is there responsiblity to get another copy or refund your money. If you want you could also call the people that made the game and call the technical help line.
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